Return and Refund Policy

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Items may be returned within 14 days of the sale under UK law. We unfortunately cannot accept returns of food or personal hygiene products (including sanitary wear) unless they are not fit for consumption/use on arrival to the customer. If the exterior packaging is damaged please photograph before opening and email (address below) along with photographs of any damaged items inside.

For non food items the following conditions apply:

• Items must be returned within 14 days of arrival at the customers expense (unless damaged or faulty) to the address below
• Items must be unused
• Please provide a reason for return
• Contact us via email (info@thelittlerefillshop.co.uk) stating which items you are returning and by which means
• Once we have received the returned items we will initiate a refund via the purchase method (PayPal/Debit/Credit Card etc)
• We may contact you after the refund is complete for feedback on our process. This will be via the email provided and your details will not be stored or subsequently used.